If Mobile app

Manage, buy insurance and submit claims on the go with If Mobile app

Manage all your If policies
Submit claims, follow status with notifications
Buy new policies in minutes

Why to choose If Mobile app?

All insurances in your pocket
It’s the most suitable tool for managing and buying If car, travel and other insurance policies
Submit claims easily
Submit claims using documents and photos directly from your device
Stay up to date
Get latest updates by notifications. The app makes it easy to overview your health policy balance as well

Buy and manage all insurances offered by If in the app

When using the application for the first time, you need to authorize your person in 4 easy steps. Personal identification is unique - after doing it for once, you can open the application quickly and conveniently to perform the desired actions.

How to start using If Mobile?

Download If Mobile Baltics for free from App Store (for iOS) or Google Play Market (for Android).
Run the app and proceed to the registration with any of the identity tools offered by the app.
To ensure your data security, use internet bank, SmartID or MobileID to create your unique Mobile security code.
After the process is finished – you are ready to use the app.

Partner services - right there in the app

If Mobile app still has your health insurance with all of its benefits. e-Doctor service awaits all If health insurance customers.

The e-Doctor service is provided by Meliva Digital Clinic. Using the Digital Clinic is easy, convenient and available for everyone. A remote appointment in the Digital Clinic is the best option for patients whose medical concerns do not require physical appointment.

Frequently asked questions and answers

Which phones does the If Mobile app work with?

If Mobile uses high-technology solutions to ensure data security that meets data protection requirements.

Security risks are minimized on Android smartphones from 6 Series and all iPhones running iOS 12.2 and later (from iPhone SE and iPhone 6).

What to do if If Mobile is not working on my phone?

Some mobile phone models and operating systems are not comparable with If Mobile app. Android phone users with Android 12 version installed on their phones might see “Something went wrong” message while installing the app or setting up a profile.

To use If Mobile app, we suggest customers to check if there is a newer Android version that could be installed in the phone. Please update your phones Android version and then try again.

If the app is still not working, we suggest to keep reviewing policies and submitting claims via If Self-service.

What is the name of the If Mobile application in App Store or Google Play?

You can find the If Mobile app on both Google Play and the App Store under the name if Mobile Baltics. In the first step, you can choose to use the app in Estonia.

How is happening the sign-in and authenticate with If Mobile?

When using the application for the first time, you must log in with either Mobile-ID, Smart-ID, or a bank link. This way you will register your user account and link your person to your insurances and packages.

We also ask you to create a unique security code.

You will no longer need personal identification if you use the app in the future – once you open the app and enter your security code, you can proceed with your tasks at once.

Why do I need a security code?

When using the application for the first time, please create a security code with which you can confirm various actions when using the application in the future. The code is needed to prevent accidental actions by external users.

If Mobile terms and conditions

Documents

Terms of use
OID 1.3.6.1.4.1.51321.1.1.1.1: If Mobile Terms of Use

Certificate
OID 1.3.6.1.4.1.51321.1.1.2.1: If Mobile Certificate Profile